1. On Wednesday, December 10, 2025, from 8:00 PM until 10:00 PM ET, Newrez will be conducting infrastructure upgrades. As a result, our website will be unavailable. Please be reminded that you can continue locking loans by contacting the Registration/NT Desks at (866)-396-4622 or you can also email questions/requests to Registrations@newrez.com.

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Bulletin 2025-010 Transaction Grid Updates

Bulletin 2025-010 Transaction Grid Updates

Bulletin 2025-010 Transaction Grid Updates

Newrez LLC "Newrez" Approved Correspondent Clients: Please note, we have updated the Transaction Grid with contact information for our Servicing Cash/Wire Remittance Team, Servicing General Questions Team as well as the Post Funding Adjustment Team. This includes:

  • Borrower Mortgage Payments
  • Principal Curtailments
  • Payoffs
  • Escrow Surplus
  • Interest on Escrow funds
  • Bi-Weekly Payments
  • Recasts
  • Auto Pay (ACH)
  • Payment Posting Errors/Questions
  • Changes in Homeowners Insurance
  • Insurance claims
  • Payoff Requests
  • Website Questions

Transaction Grid